1.5 Last Update: March 2017 Release Notes: Enhanced SLA by adding a 100% service credit guarantee when operating time falls below 95%, and excluding temporary hard drives from the requirement to have a premium memory on the single ALS instance. Azure Dedicated Host provides physical servers that host one or more Azure virtual computers with the (default) autoReplaceOnFailure setting required for each ALS. Tags: Dynamics gp on azure windows, Dynamics NAV on Windows Azure, microsoft azure, windows azure service level agreement Posted in About Microsoft Dynamics NAV | No comment “This is due to the customer`s use of hardware, software or services that are not provided by 21Vianet as part of services (e.g.B. software or third-party services purchased from the Azure Store or other non-Azure services provided by 21Vianet); Advisor is a free service, so it has no financially supported ALS. For each of its services – cloud services, virtual computers, virtual networks and Microsoft SQL Azure – Microsoft has released a unique ALS. The Windows Azure service agreement ensures that Microsoft guarantees at least 99.95% operating time when making two or more role instances available in different areas of error and upgrade. This means that your ERP dynamics must be installed twice (in two separate Azure nodes or containers) for the operating time guarantee to be applicable. This requirement is largely unknown to partners and customers and could essentially double your monthly Azure cost. “service credit,” the percentage of the monthly service charge of the service or service resource concerned, which is credited to the customer for a validated claim. Virtual Machine Scale Sets is a free service, so it has no financially supported ALS itself. However, if scale rates for virtual machines contain virtual machines in at least 2 error areas, the availability of underlying ALS applies to virtual machines. For more information, you can find virtual machines in ALS.
Proposed response: B References:azure.microsoft.com/en-us/support/legal/sla/summary/You should create a website and post your questions there rather than this favorable level of marketing. “Customer support” refers to services that enable 21Vianet to help the customer solve service-related problems. I think the operating time refers to the period during which a service is run without interruption. So B seems to be right in this case. Service credits apply only to fees paid for the service, service or service rate for which a level of service has not been met. In cases where service levels apply to individual service resources or separate service levels, service credits apply only to fees paid for the service resource or level. The service credits granted in one month of billing for a given service or service resource do not exceed your monthly service charge for that service or service resource, if any, during the billing month. Azure Monitor now integrates Log Analytics and Application Insights functions to monitor your app. You can continue to use Log Analytics and Application Insights as standalone services if you wish. See their respective SLAs below.